​Kawasaki Heavy Industries, Ltd.

In the Robotics Business Center, each PM is responsible for managing multiple design and development projects simultaneously, which made it difficult to manage project planning, personnel resources, and outsourcing. To reduce management workload and improve management levels, the urgent challenge was to enable stakeholders to share project information without delay and allow progress tracking even from remote locations.

Kawasaki Heavy Industries (KHI) adopted DTM, a package that extends the PM capabilities of Aras Innovator, which has become the standard PLM platform within the company. From the beginning, the team representative was actively involved in the evaluation process, and with the support of the user representative and the IT team at the Robotics Business Center, KHI successfully expanded the system's functionality to meet its specific requirements. This approach allowed KHI to effectively manage projects while aligning the system with the company's needs.

Based on customer inquiries, PMs and development leaders registered project information and plans in DTM, checked the workload, assigned primary assignees, and created a draft plan. Once the plan was finalized through discussions with the customer, notifications of daily tasks were sent to the workers, and progress was registered. This allowed the PM to track progress in real-time. With this system, project management ran smoothly without frequent email exchanges, leading to reduced management workload for PMs and improved milestone adherence.